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5 Steps to taking home your new family member


 

1. The centre is open 9 till 4 seven days a week, no appointment is needed just come down to have a walk around and meet the dogs. Once you have found a dog you like, you can take them a walk on our field and spend some time together with them. You don’t have to decide straight away, you can walk as many dogs as you like whilst you are visiting to make sure you choose the perfect dog for your family.


2. As all of our dogs are strays they cannot be re-homed until they have stayed with us for 7 days. If you are interested in one of our dogs we will take of your details and put a reserve down for you. Also if the dog has only just come in, feel free to keep coming down to walk them so they can get to know you and you them. If you have any other dogs or children it is necessary they also visit so they can be introduced to your chosen dog. All of our dogs are dog tested, however they are strays so we cannot tell if they get on with children or other animals, which is why it is important they meet all of your family as soon as possible.


3. When the dog is out of its time and ready to leave, someone will do a home visit, this is mostly to check that your garden is safe and secure for the dog and big enough for the needs of that specific dog. However if you live out of the Hull area and we are unable to carry out a home visit, you can bring either photographs or a video of your garden so that we can see the full area is secure. As long as your visit or photograph has been checked and passed you are ready to pick up your chosen dog. If there are any problems such as a gap in the fence where the dog could escape, we will give you time to get it fixed. However we cannot hold dogs for a long period of time, as we have dogs brought in on a daily basis, so we ask you to resolve any problems as soon as possible.


4. Once the successful home visit has been carried out, and the dog is ready to leave, if you have other animals or young children we do allow you to take the dog for a 24 hour trial so the dog can meet any other animals and to see how they settle down with the other dogs or children. If you are happy with how the dog has settled in overnight you can come back the next day to sign for them. If there are any issues or you feel you need more time, we will be able to extend the initial trial to give the dog and your family more settling in time.


5. When you come to sign for your new family member you are provided with a vaccination voucher, as we are unaware whether or not any of the dogs are vaccinated when they are brought in to us. It is necessary to start a new course of vaccinations from the beginning. This voucher assists you with the cost of your dogs first two vaccinations at Haven vets in Hull or Hedon.  Your dog will be chipped by us as it leaves the kennels and the details will be registered by us on your behalf. We do provide a 7 day trial once a dog has been signed for, this allows you to return the dog to the kennels if you have any problems or issues. However, unfortunately we cannot refund your donation, but you may take a different dog within this 7 day period.

YOU NOW HAVE YOUR NEW FAMILY MEMBER

Please come back and visit or do send us a photograph.